Event Coverage

CCW Executive Exchange - Austin 2026

Insights for CX leaders at CCW's Executive Exchange in Austin, Texas

Location

Austin, TX

Date

March 4, 2026 - March 6, 2026

Content

2 Posts

Event Timeline

All coverage and insights from this event

keynoteMar 5 at 2:33 PM CT

Dr. Tiffany Cotterman on the Science of Learning: A Five-Phase Framework That Moved CES by 2 Points in 10 Minutes

A research-backed instructional framework that addresses the three biggest training failures --- assumptions, cognitive overload, and disengagement --- drove measurable CES gains with just 2 minutes of microlearning per day.

Dr. Tiffany Cotterman

VP of Customer Experience

keynoteMar 5 at 11:28 AM CT

John Mackey on Conscious Capitalism: Profits Are Red Blood Cells, Not the Purpose

The Whole Foods co-founder delivered a keynote on why purposeful leadership, authentic culture, and customer value creation matter more than ever in the age of AI.

John Mackey

CEO Love.Life, Co-founder of Whole Foods

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