Interactive Tool
Benchmark Calculator
Enter your metrics and see how you compare against industry benchmarks
Your Metrics
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Compare Against
Performance Comparison
Industry Avg
QA Score
--vs 84.3
No data
CSAT
--vs 78.7
No data
NPS
--vs 53.6
No data
FCR
--vs 72.8
No data
Transfer Rate
--vs 14.5%
No data